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CompleteSHE & SHEruns Privacy Policy

Last updated: 30th October 2025.

At CompleteSHE, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

This policy applies to all parts of CompleteSHE, including theSHEreset, theSHEcircle, SHEruns, theSHEshift and SHEtransformed.

1. Who We Are

CompleteSHE is a mindset and nutrition coaching business helping women break free from yo-yo dieting and binge eating through sustainable lifestyle change.
SHEruns is a community run club for females in Eastbourne and surrounding operated under CompleteSHE.

Contact:
shereset@outlook.com
www.completeshe.co.uk

2. Information We Collect

We collect and store the following types of personal information when you interact with us:

  • Contact information: name, email address, phone number

  • Health and lifestyle information: provided through forms such as the PAR-Q or coaching questionnaires

  • Payment details: securely processed via Wix Payments or third-party providers (we do not store card data ourselves)

  • Website and social media activity: analytics, cookies, and engagement with our online content

  • Communication data: messages or emails sent to us

3. How We Use Your Information

Your data is used to:

  • Manage your membership, coaching, or participation in SHEruns

  • Process payments and send confirmations or receipts

  • Communicate updates, resources, and session information

  • Maintain health and safety records for fitness activities

  • Improve our website, services, and customer experience

  • Comply with legal and tax obligations

We will never sell or rent your information to third parties.

4. Marketing Communications

We may occasionally send you updates, tips, or offers related to CompleteSHE or SHEruns.
You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us directly.

5. Sharing Your Information

We may share limited information with trusted partners who help us operate our business, such as:

  • Wix.com – for website hosting and payment processing

  • Email marketing platforms (e.g., Wix Ascend, Mailchimp)

  • Coaches, instructors, or event organisers who deliver SHEruns or coaching sessions

These partners are GDPR-compliant and process data securely on our behalf.

6. Data Storage & Security

Your personal information is stored securely within Wix and other password-protected systems.
We use encryption, firewalls, and access controls to prevent unauthorised access, loss, or misuse of data.

7. Data Retention

We keep your information only for as long as necessary to provide our services or meet legal requirements.
After this period, your data will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Request that we limit or stop processing your data

To exercise any of these rights, please contact us at shereset@outlook.com.

9. Cookies

Our website uses cookies to improve your browsing experience and understand site usage.
You can manage or disable cookies in your browser settings.
By continuing to use our website, you consent to our use of cookies.

10. External Links & Social Media

Our website and community pages may contain links to external websites or social media platforms such as Facebook, Instagram, and WhatsApp.
We are not responsible for the privacy practices or content of those third-party sites.
Please review their policies before sharing personal information.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect new laws or operational changes.
The most current version will always be available on our website, with the “last updated” date clearly shown.

12. Contact Us

If you have questions or concerns about how your information is handled, please contact:

Email: shereset@outlook.com
Website: www.completeshe.co.uk

Thank you

Your trust means everything to us. We’re committed to protecting your privacy and making sure you feel confident in how your information is used.

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